FAQs

How Do I Place An Order?

Select an item you like then select the size and click on "add to cart" then click on “continue shopping” until you are ready to complete your purchase. Then, click  “check out” to confirm your items. After you have made any changes and updated the quantities as desired, click “Check Out" to complete your order.

What Payment Methods Do You Accept?

www.CharleeJco.com accepts:

  • Visa
  • MasterCard
  • American Express
  • PayPal
  • Google Pay

Promotion codes cannot be retroactively applied.

Will I Be Charged Tax?

We are required to collect sales tax in the state of Georgia. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped.

How Will I Know That My Order Was Accepted?

You will receive an email confirmation shortly after your order has been placed. Please allow up to 2 business days for order processing. Feel free to contact us directly with any questions via email at CharleeJproduction@gmail.com

Can I Make Changes or Cancel My Order Once It Is Submitted?

Please contact us IMMEDIATELY via e-mail at CharleeJproduction@gmail.com to make changes or cancel an order. We begin processing your order within hours of being placed. Once it has been processed it is sent to a shipping facility. During this time we are unable to modify or cancel your order.

www.CharleeJco.com wants to ensure that you are completely satisfied with your shopping experience, but in case there is a problem, we gladly offer easy returns.

How Are Shipping Rates Determined?

When you check out from our store, you'll see automated accurate shipping rates based on order weight, package dimensions, and shipping destination. Rest assured as you will always get the best, most accurate shipping rate available.

International Shipping*

It is the customers’ responsibility to pay any additional taxes, fees, or duties as customs fees vary from country to country.

How Do I Check My Order Status?

After your order has been shipped you will receive an e-mail confirmation. Inside that email, you will receive your tracking number to track the status of your order. Please allow up to 2 business days for order processing. Feel free to contact us directly with any questions via email at CharleeJproduction@gmail.com

How do I figure out my size?

Most of our products are Unisex sizing (unless specified). Please look at the chart below to help. If you still are having trouble deciding feel free to send us an e-mail at CharleeJproduction@gmail.com

XS S M L XL 2XL 3XL 4XL
BODY WIDTH 16.5 18 20 22 24 26 28 30
FULL BODY LENGTH 27 28 29 30 31 32 33 34
SLEEVE LENGTH 8 8.25 8.63 9.13 9.63 10.25